We Protect Your Privacy Online
Donaldson's Finer Chocolates values and respects the privacy of our customers. We do not sell or rent the information you provide to us online to third parties. However, we do share your information with third parties under certain circumstances, primarily for order fulfillments.

The Information We Collect
We collect information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place an order, save your information with us or participate in a contest, promotion or survey. We may acquire customer names, email addresses and mailing addresses for select mailings from third parties.

How does Donaldson's Finer Chocolates Use Your Information?
When you make an online purchase from DonaldsonsChocolates.com, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. You will only be signed up to receive email updates about our products, services, contests, and promotions with your expressed permission.

When you save your information with DonaldsonsChocolates.com, you may request to be signed up to receive email updates. If you participate in a contest or promotion, you may choose to receive email updates about our products, services, contests, and promotions.

If at any time you would like us to remove you from our email or postal mailing lists, feel free to contact us by e-mail, phone, or letter. Please be sure to include your email address and full name.

If you would like to receive messages from us, from time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience.

Sharing Your Information with Third Parties
We contract with third parties to assist us in maintaining and managing our customer information to fulfill orders, promotions and to communicate with our customers. We do not authorize any of those third parties to make any other use of your information.

In addition, when we team up with another company to offer or provide products, services, contests or promotions, we and the other company may cross-reference our customer databases to identify common customers. We and the other company may use that existing information to identify future promotional opportunities and to fulfill promotional or contractual obligations.

Protecting Your Children's Privacy
Just like you, we at Donaldson's Finer Chocolates are concerned about the safety of children when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.

If we become aware that a subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personally identifiable information from our files.

What are Cookies, and How Does Donaldson's Finer Chocolates Use Them?
A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We do not currently use cookies, but in the event our future shopping cart services do, we will not store personally identifiable information in your cookie.

Links to Other Web Sites and Services
DonaldsonsChocolates.com may contain links to other sites that are not under our control. These Web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked web sites and provide these links solely for the convenience and information of our visitors.

How do I Remove My Information from Email, Phone, and Postal Mailing Lists?
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email or calling one of the numbers below.

contact us by phone at
1.800.975.7236
or
765.482.3334
between 9:00 a.m. - 5:00 p.m. EST
Monday through Saturday

We use cookies in order to improve your shopping experience. When you visit DonaldsonsChocolates.com, your cookie helps us keep track of your order as you shop at our site. If you have saved your information with us, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you saved your information with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions.
We also use cookies to track and maintain the identity of the Web site you visited immediately prior to ours to further improve our site design and to fulfill contracts with our business partners. We do not otherwise track any information about your use of other Web sites.
You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to make a purchase from our site. Nor will we be able to recognize you as a signed up user to allow you access to your account information.